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Computers
Computers
- Laptops and accessories
- Computers and accessories
- Cybersport
- Gaming computers
- Gaming mice
- Gaming keyboards
- Gaming headphones
- Gaming mouse pads
- Gaming microphones
- Streaming webcams
- Gaming PC cases
- Gaming monitors
- Gaming routers
- Gaming notebooks
- Games
- Game consoles accessories
- Gaming chairs
- Gaming controllers
- Game consoles
- Virtual reality glasses
- Gaming accessories
- Gaming wheels
- Gaming desks
- Data carriers
- Printers and Scanners
- Peripherals and software
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PC components, network products and servers
PC components, network products and servers
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Televisions, monitors and game consoles
Televisions, monitors and game consoles
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Phones, smart watches, tablets and E-readers
Phones, smart watches, tablets and E-readers
- Mobile phones and accessories
- Mobile phones
- Button phones
- GPS trackers and accessories
- Cell phone covers and cases
- Mobile phone flip covers
- iPhone cases and protection
- Protective glasses and films
- Power Banks
- Chargers and power adapters
- Charging cables
- Accessories
- Selfie sticks
- Apple adapters and cables
- Sport covers
- Universal phone covers and cases
- VR glasses for smartphones
- LCD displays
- Mobile phone batteries
- Mobile phone parts
- Smartwatches, watches and accessories
- Tablets, graphics tablets, E-Readers and accessories
- Mobile phones and accessories
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Audio equipment and musical instruments
Audio equipment and musical instruments
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Household appliances and dishes
Household appliances and dishes
- Small kitchen appliances
- Coffee makers
- Coffee grinders
- Juicers
- Kettles
- Filter jugs
- Blenders and mixers
- Hand blenders
- Multicookers
- Steam cookers
- Toasters
- Sandwich makers
- Waffel makers and Pancake makers
- Slicers
- Kitchen scales
- Milk frothers
- Egg cookers
- Ice cream makers and yoghurt makers
- Popcorn makers and dessert makers
- Salt and pepper mills
- Soda makers
- Large kitchen appliances
- Kitchen utensils and supplies
- Small home appliances
- Sanitary ware
- Large home appliances
- Small kitchen appliances
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Beauty and Health
Beauty and Health
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Kids goods and games
Kids goods and games
- Goods for children
- Baby monitors
- Children products
- Children bags and schoolbags
- Baby strollers and accessories
- Cribbeds and playpens
- Kids bikes and scooters
- Breast pumps
- Pacifiers and teethers
- Nursing pillows
- Bottle warmers and sterilizers
- Highchairs and Feeding
- Baby bathing
- Baby carriers and slings
- Bed linen and mattresses
- Potties and step stools
- Play mats and bouncers
- Brands
- Toys
- Vehicles and car models
- Stuffed toys
- Puzzles
- Puzzle 3D
- Board games
- Dolls
- Baby toys
- Outdoor activity
- Music toys
- Figures
- Construction machinery
- Wooden toys
- Rollplay
- Agricultural machinery
- Flying vehicles
- Radiocontrolled
- Models
- Constructor
- Toy weapons
- Educational games
- Baby doll accessories
- Costumes and masks
- Tool kits
- Tracks and garages
- Cosmetics and jewelry
- Goods for children
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Office supplies and projectors
Office supplies and projectors
- Projectors and accessories
- Office supplies and equipment
- Phones
- IP Telephony VOIP
- Headsets
- Office equipment
- U.P.S
- UPS Batteries
- Shredders
- Handheld terminals
- Laminators
- Barcode readers
- Barcode scanner accessories
- Flipcharts and boards
- Calculators
- Batteries and chargers
- Staplers
- Paper cutters
- Safes
- Stationery
- Money detectors and counters
- Video conference equipment
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Photo equipment and surveillance cameras
Photo equipment and surveillance cameras
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Household and garden products
Household and garden products
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Pet supplies
Pet supplies
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Sporting goods
Sporting goods
- Sports items
- Sportswear
- Sports nutrition
- Water sports
- Tennis and rackets
- Boxing and MMA
- Football
- Hockey and sticks
- Baseball bats
- Boomerangs, flying discs and saucers
- Golf and accessories
- Sporting goods and sports equipment
- Accessories and spare parts for bicycles and scooters
- Sports glasses
- Bike helmets
- Badminton
- Bike tires
- Basketball
- Bike lights and reflectors
- Table tennis
- Bike pumps
- Winter sport
- Bike bags and phone holders
- Nordic walking poles
- Sports equipment
- Sports items
- Climat control
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Cables and adapters
Cables and adapters
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Tools and accessories
Tools and accessories
- Power tools
- Construction tools
- Tool Batteries and Chargers
- Electric saws and circular saws
- Screwdrivers and hammer drills
- Grinding and polishing machines
- Drills, cutters and bits
- Laser rangefinders and levels
- Hot air blowers
- Paddle mixers and mixing drills
- Tool boxes
- Paint sprayers
- Nailers and staplers
- Welding machines, soldering irons
- Glue guns and accessories
- Ultrasonic cleaning device
- Special tools
- Big machinery
- Power tools
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Car and motorcycle goods
Car and motorcycle goods
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Tourism and hobby
Tourism and hobby
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Groceries
Groceries
- Lighting and lamps
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Furniture
Furniture
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Christmas products and decorations
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Refurbished electronics
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Miscellaneous
Claims examination
1. In the case of products purchased from the Smartech.ee e-store, the time for submitting a claim is at least 2 years from the delivery of the goods to the Consumer. Some products may have an additional warranty from the manufacturer.
2. If Smartech has provided a sales warranty for the device, Smartech will ensure that the defects are rectified in accordance with the terms of the sales warranty.
3. The claim shall be based on the sales invoice for the device and the completed manufacturer's warranty card if required by the manufacturer.
4. The claim does not cover the teaching, adjustment, maintenance, cleaning, restoration of the commercial appearance of the product or the elimination of defects caused by non-compliance with the instructions for use.
5. Smartech.ee does not eliminate deficiencies that have arisen during the right to submit claims free of charge, if it is caused by:
• software errors installed in the device;
• normal wear and tear;
• incorrect use or maintenance (incl. If the device has been repaired or maintained by a person not authorized by the manufacturer);
• damage, replacement or removal of the serial number, control sticker or marking sticker of the device and / or part;
• external factors. External factors include thunderstorms, substandard voltage and voltage fluctuations, humidity, fluid, mechanical damage, etc.
• The product will not operate due to the fault of the owner, as a result of improper operation, non-observance of the operating instructions or if the defects were caused by careless storage, maintenance or overloading of the product.
6. Smartech.ee relies on the expertise performed by the manufacturer's authorized representative to determine liability. If, as a result of the examination, it turns out that the deficiencies are caused by the factors listed above, but the device can be repaired, the Consumer has the opportunity to order a repair for a fee. Equipment with liquid / moisture damage and / or mechanical damage will continue to be repaired only for a fee.
7. An examination fee must be paid for the expert examination performed on the device if Smartech.ee is not responsible for the elimination of the defect that has appeared on the device and the device cannot be repaired. The Consumer must also pay an examination fee if the device is not found to be defective as a result of the examination (diagnostics) and the device meets the technical requirements of the manufacturer.
8. During the claim period, the Consumer has the right to repair the product free of charge. If the product cannot be repaired and the defect is due to the manufacturer's fault, the product will be replaced in accordance with the repair certificate issued to the consumer by an authorized repair company. If repair or replacement of the product is not possible or fails, the consumer has the right to withdraw from the sales contract (demand a refund).
9. If the consumer does not agree with the position of Smartech.ee, the consumer must prove that:
• there is a defect (non-compliance with the terms of the contract)
• the defect or its cause existed at the time of delivery of the device;
• Smartech.ee is responsible for the defect.
10. In the event of deficiencies occurring within the first 12 months, the retail client must prove that:
• there is a defect (non-compliance with the terms of the contract);
• Absence or cause within the first 12 months.
11. In order to exercise the right to submit a claim, an e-mail must be sent to our customer service info@smartech.ee
12. In addition to the rights arising from the right to file a claim, the Consumer also has all other rights arising from the legislation of the Republic of Estonia.
Smartech Shop OÜ
2. If Smartech has provided a sales warranty for the device, Smartech will ensure that the defects are rectified in accordance with the terms of the sales warranty.
3. The claim shall be based on the sales invoice for the device and the completed manufacturer's warranty card if required by the manufacturer.
4. The claim does not cover the teaching, adjustment, maintenance, cleaning, restoration of the commercial appearance of the product or the elimination of defects caused by non-compliance with the instructions for use.
5. Smartech.ee does not eliminate deficiencies that have arisen during the right to submit claims free of charge, if it is caused by:
• software errors installed in the device;
• normal wear and tear;
• incorrect use or maintenance (incl. If the device has been repaired or maintained by a person not authorized by the manufacturer);
• damage, replacement or removal of the serial number, control sticker or marking sticker of the device and / or part;
• external factors. External factors include thunderstorms, substandard voltage and voltage fluctuations, humidity, fluid, mechanical damage, etc.
• The product will not operate due to the fault of the owner, as a result of improper operation, non-observance of the operating instructions or if the defects were caused by careless storage, maintenance or overloading of the product.
6. Smartech.ee relies on the expertise performed by the manufacturer's authorized representative to determine liability. If, as a result of the examination, it turns out that the deficiencies are caused by the factors listed above, but the device can be repaired, the Consumer has the opportunity to order a repair for a fee. Equipment with liquid / moisture damage and / or mechanical damage will continue to be repaired only for a fee.
7. An examination fee must be paid for the expert examination performed on the device if Smartech.ee is not responsible for the elimination of the defect that has appeared on the device and the device cannot be repaired. The Consumer must also pay an examination fee if the device is not found to be defective as a result of the examination (diagnostics) and the device meets the technical requirements of the manufacturer.
8. During the claim period, the Consumer has the right to repair the product free of charge. If the product cannot be repaired and the defect is due to the manufacturer's fault, the product will be replaced in accordance with the repair certificate issued to the consumer by an authorized repair company. If repair or replacement of the product is not possible or fails, the consumer has the right to withdraw from the sales contract (demand a refund).
9. If the consumer does not agree with the position of Smartech.ee, the consumer must prove that:
• there is a defect (non-compliance with the terms of the contract)
• the defect or its cause existed at the time of delivery of the device;
• Smartech.ee is responsible for the defect.
10. In the event of deficiencies occurring within the first 12 months, the retail client must prove that:
• there is a defect (non-compliance with the terms of the contract);
• Absence or cause within the first 12 months.
11. In order to exercise the right to submit a claim, an e-mail must be sent to our customer service info@smartech.ee
12. In addition to the rights arising from the right to file a claim, the Consumer also has all other rights arising from the legislation of the Republic of Estonia.
Smartech Shop OÜ